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For us at NextDayAutoParts, the definition of Customer Service is in no way limited to providing you with friendly, experienced agents at the Customer Care Center who will take your order and answer any questions you might have. We attempt to go beyond the tangent.
Excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations. And we do have this ability!
If we, at NextDayAutoParts are going to consistently exceed your expectations, we have to recognize that every aspect of our business has an impact on customer service.
We constantly strive for raising the bar when it comes to providing customer service. Every call and every mail is very important to us. We have a commitment to learning what our customers' needs and wants are, and developing action plans that implement customer friendly responses!
If by any chance, feel that you haven't received the proper treatment, respect, or professionalism during your experience at NextDayAutoParts, we strongly appreciate any feedback describing how you would have changed the situation to better suit your expectations of purchasing from us.
Still
Have Questions?
For questions regarding products, order delivery, or returns, please contact NextDayAutoParts:
By email:
sales@nextdayautoparts.com
By phone: (888) 501-6088
By standard mail:
Next Day Auto Parts
125 Jericho Tpke, Suite 300
Jericho, NY, 11753
United States of America
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